Employees must claim through the UIF Online portal at uifonline.labour.gov.za. Don't confuse this with uFiling, which employers use to declare and pay contributions.
Checking your status
- UIF Online: log in, open your active claim, and view its current stage.
- uFiling: go to the "UIF Benefits" tab, log in, then open "Check UIF Status" and enter your ID number to see if you're "Active" or "Inactive."
- By phone: call the toll-free helpline on 0800 030 007 with your ID and claim reference number ready.
Updating your bank details
- Download Form UI-2.8 from www.labour.gov.za.
- Fill in your section, and have your bank complete, sign, and stamp the other section.
- Email the completed, bank-stamped form with your contact details to VOsupport@labour.gov.za.